Complaints & regulatory recourse
We want to hear if something went wrong — and you also have an independent regulator.
Tell us first (optional)
If you have a concern about our service, email info@ahilife.ca with the subject Complaint. We take it seriously and will respond.
The independent regulator (CICC)
Our services are provided under the licence of Manuel Iligan, RCIC R530893, regulated by the College of Immigration and Citizenship Consultants (CICC) — the federal regulator. You do not have to go through us first. If you have a concern about an RCIC's professional conduct or competence, you can complain directly to the College.
Make a complaint (CICC) · The complaints process · Verify the licence on the public register
Note: the College focuses on professional conduct and competence. It does not handle fee disputes. Verify any consultant's status on the public register before you engage them — a licence you cannot verify is one you should not trust.
Align Horizons Inc. · Alberta, Canada · RCIC R530893. See also Terms · Privacy · Security · Accessibility. Dated 2026-09-12.
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